Outlines the contracting of systems--CompuServe, The Source, and Dow Jones News Retrieval--as well as the purchasing of hardware with easy access and low cost and development of procedures for a videotex information service at Wheaton College Library. Examples of usage of the systems are provided. (EJS)

Discusses the implementation of free online search services at the Mount Vernon Public Library for all registered borrowers of the county library system. Policy decisions and planning, operating procedures, publicity, and usage evaluation are noted. Retrieval procedures, search request forms, and sample searches are appended. (EJS)

Describes the operation of an automated system that manipulates statistics for the online search service at the Texas Christian University Library. Sample input and worksheets are displayed. (FM)

Describes the successful use of online database systems by the Library Services Division, Center for the Study of Youth Development at Boys Town for answering specific, limited reference questions; and identifies system use in acquisitions, interlibrary loan verification, name/address verification, and identification of persons, groups, or…

Discusses interface agents and online help systems, focusing on Microsoft's animated office assistants. Highlights include intermediaries such as librarians in off-line reference problems; user complaints about online help systems; navigation problems; evaluation of the online office assistants; and categories of user queries to online help…

The first of two articles on the acquisition and implementation of a large laserdisk service at Texas A&M University covers funding, donor recognition, selection and ordering of databases, planning and integrating the service with other information services, and future funding and plans. (5 references) (MES)

Explanation of enhancements of a new version of the Research Libraries Information Network (RLIN II)--originally called BALLOTS-- focuses on reference applications of what is primarily a technical processing system, e.g., complementing searches, verification, union catalog, and interlibrary loan. Illustrative examples are provided. (EJS)

Summarizes automation of a specialized library at Apple Computer, Inc., describing software packages chosen for the following functions: word processing/text editing; cataloging and circulation; reference; and in-house databases. Examples of each function and additional sources of information on software and equipment mentioned in the article are…

Outlines the operations of the computer search service at the University of Ottawa, including the clientele served and the nature of the service as a research adjunct to reference; publicity and statistics; physical layout; and systems and databases available for online searching. An annotated list of available databases is appended. (FM)

Summarizes the development of the Computer-Aided Reference Services (CARS) division of the University of Utah Libraries' reference department. Development, organizational structure, site selection, equipment, management, staffing and training considerations, promotion and marketing, budget and pricing, record keeping, statistics, and evaluation…

Describes the World Wide Web "work page" of the Saginaw Valley State University Library (Michigan). Discusses the work page's goals: provide reference librarians with quick Internet access, reflect particular Internet uses, and contain the most-often-used search tools and resources all on one screen. Examines advantages of the work…

Describes how to use the Internet to access commercial online database services, such as DIALOG, and discusses the advantages in terms of costs, reference services, and accessibility. Outlines in detail how to save a search session or link another terminal to a Telnet session, and provides information and Internet addresses for eight vendor…

Discusses the availability and uses of online retrieval systems within the environment of a state legislature, identifies relevant databases, and reports the results of a survey of online retrieval system use by state legislatures. Examples of searches relevant to legislative concerns and a 23-item reference list are included. (Author/JL)

Discussion of portal software and flat Web site design focuses on the University of California's Labor Research Portal. Topics include the need for reputable content; the library's goal to link digital resources with research, reference, and outreach; developing the library's role; partnerships; controlling intellectual capital; and the flat…

Identifies the questions librarians should ask before adopting local online, and compares the advantages and disadvantages of CD-ROM and site database systems. User reactions to local online are discussed and the impact of such systems on reference services and the reference librarian's job content are examined. (CLB)