The conflict management process outlined here calls for strength development, trust building, accurate message sending and receiving, reality testing, goal setting, alternatives generation and selection, and planning for implementation. It may be used by administrators, teachers, and students. (DS)

Describes a weekend conference that brought together board members, central office administrators, and building-level administrators to examine the self-images of these people and how such images conflicted or were congruent with expectations and desires held by others. (Author/IRT)