Authorized by Title X of the 1964 Civil Rights Act, the Community Relations Service (CRS) is a mediation service dealing with community racial disputes. CRS has spent much of the past three years working in Los Angeles and is now handling problem solving in multiracial, multicultural schools in Stockton, California. Workshop participants usually…

The Student Problem Identification/Resolution Program developed by the U.S. Department of Justice Community Relations Service assists school administrators in addressing racial/ethnic tensions manifested on secondary school campuses. The project involves students, teachers, and administrators in improving schools' learning environment through…

Findings of a California secondary school survey of procedures for solving students' problems are presented here, along with recommendations for designing an effective problem-solving mechanism. (Author)