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Peer reviewedChaplan, Margaret A.; Hertenstein, Edward J. – Library Trends, 2002
Discusses results of a questionnaire that was distributed to local union officials to determine their information needs and how they go about satisfying those needs. Highlights include union roles; information sources; effects of training on sources used; comparisons to previous research; suggestions for further research; and a copy of the survey…
Descriptors: Comparative Analysis, Information Needs, Information Sources, Library Instruction
Peer reviewedMiller, Jerry P. – Library Trends, 1994
Based on interview and survey data from 220 upper- and middle-level managers within a Fortune 500 manufacturing firm, this case study describes how differences in organizational values influence the frequency with which decision makers use oral, written, and electronic sources of information for environmental scanning. (91 references) (LRW)
Descriptors: Administration, Analysis of Variance, Case Studies, Decision Making
