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Powell, Ronald R. – Library Quarterly, 1978
Investigates the relationships between reference performance (dependent) variables and various quantifiable reference service characteristics (independent variables such as reference collection size). Statistical analysis indicated that reference performance was significantly related to the size of the reference collection, and to other…
Descriptors: Educational Background, Librarians, Library Research, Library Services

Kidston, James S. – Library Quarterly, 1985
This study develops a three-stage model of the question-answering process and investigates several potential sources of extraneous variability. Discussion includes implications of findings concerning what it means to "use" library materials and services, adverbs used as response category labels, and subject's responses as predictors of…
Descriptors: Adverbs, Library Research, Models, Questionnaires