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White, Marilyn Domas – Library Quarterly, 2000
Using a thorough analytical framework, this study characterizes the questioning behavior on a consumer health-related electronic list. Analysis examines the dedication of the list to questioning; pattern of question asking within a message; type of question; length of answer anticipated; subject of question; combination of type of question and…
Descriptors: Behavior, Communication (Thought Transfer), Computer Mediated Communication, Electronic Mail