Traditional library web products, whether online public access catalogs, library databases, or even library web sites, have long been rigidly controlled and difficult to use. Patrons regularly prefer Google's simple interface. Now social bookmarking and tagging tools help librarians bridge the gap between the library's need to offer authoritative,…

For years, patrons have been able to access library services from home and in the library building, but in the world of Google, Yahoo, YouTube, MySpace, and Facebook, library web sites and catalogs are too often not the first place people go to look for information. The innovative use of toolbars could change this. Toolbars have been popular for…

Some corporate executives regard their libraries as black holes that just consume company resources, but thanks to Laura Gordon-Murnane, executives at the Bureau of National Affairs (BNA) know their library actively adds value to the company. As web master for BNA's intranet, Gordon-Murnane creates information tools, databases, and products for…

The surprising success of Live Homework Help, a product of Tutor.com unknown to libraries before 2001, is in very large part owing to the company's effort to understand library funding and help libraries tap into all kinds of potential funding sources. The story is a model for partnerships between other companies and libraries. For the people of…