This article features Columbus Metropolitan Library (CML), winner of the Gale/"Library Journal" Library of the Year Award 2010. CML, comprised of an operations center and 21 branches, serves the 847,376 people who inhabit a large portion of Franklin County in central Ohio. It is an independent library with its own taxing district. CML…

Discusses the need for libraries to engage in strategic planning rather than reacting to change. Highlights include long-range planning techniques; focusing on vision and the organizational environment; defining the planning process, including the role of the staff and prioritizing; common pitfalls; and experiences at the Ann Arbor District…

Discusses chief factors that contributed to the rebirth of Chicago's central public library and its branch libraries: (1) a politically connected commissioner, (2) better funding, and (3) a central library. Highlights include a review of the library's administrative management styles, staff training techniques, past and current facilities,…

The Kalamazoo Public Library recently won an election that increased local library tax support from 2.8074 mills to 4 mills. Knowing why the election was being held, when information on the issue(s) would be communicated to voters, and how the information would be disseminated contributed to its success. The funding provides for renovations, a new…

Discussion of care and planning given to the implementation of an automated library system highlights informing the staff in the early stages, project management, involvement of the entire staff, the control log, time and money, where and when to go online, and implementation consultants. (EJS)

Discusses the need for emergency planning for libraries to ensure that disaster response teams are ready to deal with a variety of possible calamities. Guidelines are given for writing a disaster plan, including floor plans, emergency procedures, insurance coverage, treatment of damaged materials, and reallocation of staff and collections. (LRW)

After operating an outsourced library onsite for six years, the computer company Sun Microsystems converted the eight outsourced workers into full-time, regular staff. The Sun library manager demonstrates the advantages of outsourcing: core competencies, cost savings, and value added. (AEF)

The director of the Public Library of Nashville & Davidson County (Tennessee) discusses the library's development since 1995. Highlights include Nashville's growth potential and political climate; improving the efficiency of internal operations; staff involvement in problem-solving (technology training and systemwide programming);…

Suggests strategies to help middle managers in libraries cope with difficult financial times. Highlights include resource allocations; the importance of change to prevent a decline in quality and to demonstrate some degree of control; the need to control both financial and staff resources; and providing vision for the future. (LRW)

Discussion of the relationship between public library directors and the board of trustees highlights the library trustee and director survey that was conducted in Pennsylvania in 1994 to identify potential areas of conflict. Topics include the effect of library size, library planning, policy development, purchasing decisions, personnel issues, and…

Discusses the user-oriented design, technology application, and innovative re-organization employed in the new facility of the Iowa City Public Library. Shelving of audiovisual materials, open access, cable television, the online catalog, and staffing considerations are noted. Nine references are cited. (EJS)

Describes how a public library consortium jettisoned the Request for Proposal (RFP) process and used library staff, with some assistance from consultants, to evaluate new automation systems based on software demonstrations and Requests for Quotations (RFQ). The RFQ and RFP processes are compared. A sidebar article describes the financing plan.…

Discusses the growth of library consortia that has been largely driven by the rise in cost and quantity of electronic journals and products. Highlights include activities in addition to purchasing agreements, including staff development, distance learning, and minority recruitment; national consortia; database pricing; vendor opinions;…