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Brown, Stephanie Willen; Hammond, Chelsea C. – Library Journal, 2008
This article reports that the Scopus Student Ambassador (SAm) program, funded by Elsevier, permitted the University of Connecticut (UConn) Libraries to hire graduate students to teach citation searching, using both Scopus and Web of Science, to other graduate students. The training does not cost the libraries anything, and it is free for graduate…
Descriptors: Graduate Students, College Libraries, Social Work, Citations (References)
Marshall, Ann; Burns, Vicki; Briden, Judi – Library Journal, 2007
In this article, the authors discuss how the University of Rochester's two-year ethnographic study reveals what students do on campus and how the library fits in. Under Nancy Fried Foster's guidance, teams of librarians and staff conducted a two-year investigation. The goal: to improve the libraries' reference services, facilities, and web pages…
Descriptors: Ethnography, Academic Libraries, Reference Services, Internet