Educating Online Catalog Users: The Protocol Assessment of Needs.

Sullivan, Patricia; Seiden, Peggy

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Peer reviewed

ERIC Number: EJ321336

Record Type: Journal

Publication Date: 1985

Pages: N/A

Abstractor: N/A

ISBN: N/A

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Educating Online Catalog Users: The Protocol Assessment of Needs.

Sullivan, Patricia; Seiden, Peggy

Library Hi Tech, v3 n2 p11-19 1985

Traditional methods of studying and evaluating use of online public access catalogs (OPACs) are discussed and compared to verbal protocol method (spoken records of people describing their work that uncover detailed data about thinking during problem solving). Results of Carnegie-Mellon University protocol study of OPAC users are discussed. (22 references) (EJS)

Descriptors: College Libraries, Databases, Higher Education, Information Retrieval, Library Catalogs, Library Instruction, Models, Needs Assessment, Online Searching, Online Systems, Research Design, Search Strategies, Use Studies

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

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