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Morrison, Heather G. – Library Hi Tech, 1999
The feasibility of using the verbal protocol method as a means of conducting field research on the online catalog is examined. As 10 undergraduate students conducted research they talked aloud about what was happening. Potential usefulness of the method in online catalog research is assessed, as a development tool and as a tool to assist reference…
Descriptors: Communication (Thought Transfer), Discussion, Foreign Countries, Group Discussion