Describes unethical practices in library automation, including vendors'"low-balling" bids in order to make sales; libraries' stating required specifications so that only one vendor can qualify; and consultants compromising their objectivity and independence. Procedures to help identify and prevent such practices in the future are…

Argues that the key reason for using the services of a library automation consultant is to obtain expertise not available in the library staff, and that the library must continuously evaluate the consulting process and provide feedback to the consultant. Related insights and perspectives of both librarians and library system vendors are provided.…

In their efforts to deal with change and enhance library and information services, librarians must distinguish between personal philosophies and those of an institution or professional body, and avoid situations where personal interests might be served or financial benefits gained at the expense of users, colleagues, or employers. (Author/EM)

Describes statewide information automation and connectivity efforts in North Carolina. Highlights include Triangle Research Libraries Network Document Delivery System; cooperative networking projects; public library connectivity to the state library; rural access projects; community college automation; K-12 technology plans; electronic government…