Purpose: Ethnographic studies of, for instance, laboratory work show that practices never reach a full closure but are always open to contingencies and ambiguities, making it possible to accommodate new empirical findings. The aim of the paper is to demonstrate that this is true also for less "high-brow" work in, for example, the…

Purpose: The research study seeks to explore the relationship among strategic gaming, the learning organization model and approach, and transfer of learning as key success strategies for improved individual and organizational performance and sustainable competitive advantage. This research aims to identify and elaborate on the strategic…

Purpose: The purpose of this paper is to investigate and characterise the knowledge creation process in construction organisations and explore to what extent organisations facilitate the process. Design/methodology/approach: A case study approach is adopted using four construction organisations; a knowledge creation model is also used as the…

Purpose: The purpose of this paper is to develop a synergy between the approaches of knowledge management in a learning organisation and supply chain management so that learning chains can be created in order to unleash innovation and creativity by managing knowledge in supply chains. Design/methodology/approach: Through extensive literature…

Purpose: The purpose of this study is to determine employees' perception of the dimension of culture toward organizational learning readiness. The study also seeks to compare employees' work experience (longevity), work shifts and their perception toward the dimension of culture in enhancing organizational learning readiness.…

Purpose: Research has found that the implementation of learning-based systems development is a complex issue since it requires the input of employees at all levels of an organization. Successful implementation is a challenge for organizations as the basic training and education offered by them and the particular experiences of the individuals on…

Purpose: The purpose of this research is to examine the impact on organizational performance of the application of management and human resource practices, and to attempt to outline key elements and assess development of the learning organization (LO) concept in Jordan. Design/methodology/approach: The tool described in this article assesses…

The evolution of the Boeing Company illustrates how to achieve an enterprise project management culture through organizational learning. Project management can be a survival technique for adapting to change as well as a proactive mechanism. An organizational culture that supports commitment and enthusiasm and a knowledge management infrastructure…

Purpose: To highlight the relevance of management control in action learning programs that aim to foster organizational learning. Design/methodology/approach: Literature review plus case study. The latter consists of archival analysis and multiple interviews. Findings: When action learning programs are built around singular learning experiences,…

Management, operational, technology, and learning competencies in 26 large and 15 small Australian construction contractors were identified at five levels: simplistic, structure, efficiency, value, and dynamic. Organizational learning appeared useful when combined with competency development embedded in the routines of a learning culture.…

Purpose: The paper seeks to develop a business model that shows the impact of operational knowledge assets on intellectual capital (IC) components and business performance and use the model to show how knowledge assets can be prioritized in driving resource allocation decisions. Design/methodology/approach: Quantitative data were collected from 84…

Purpose: The purpose of this research is to study the influence of five critical factors on service quality in the insurance sector. Having studied the influence of these critical factors, an attempt has been made to obtain a generic solution to enhance the quality of service by proposing a holistic framework of learning organization. As…

Case studies of partnering involving British companies and their contractors and suppliers identified factors influencing transfer of knowledge between organizations, different levels at which learning takes place (individual, team, organization), and the extent of double-loop learning. (SK)

Although Royal Dutch Shell had been identified as a "premiere learning organization," it had its worst results in 1998. Reasons included loss of commitment and community, leadership complacency, and inability to create a shared vision. Although management espoused learning organization principles, learning was not used for communal…

Purpose: The concept of the learning organisation (LO) is associated with an advanced approach to human resource development (HRD) characterised by an ethos of self-responsibility and self-development. The learning climate that this engenders is supported by temporary organisational structures responsive to environmental change. The purpose of his…