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Direct linkRishi Kappal; Dharmesh K. Mishra – Learning Organization, 2024
Purpose: Executive isolation, also known as workplace loneliness, its factors and impact are major issues for organizational development, future of work for leadership and learning culture. The purpose of this study is to examine the Executive isolation phenomenon where relationships between power distance, organizational culture and executive…
Descriptors: Foreign Countries, Organizational Culture, Leadership, Business
Bontis, Nick; Richards, David; Serenko, Alexander – Learning Organization, 2011
Purpose: The purpose of this study is to propose and test a model designed to investigate the impact of job characteristics, employee satisfaction, and information sharing on two key indicators of quality service delivery, such as worker perceptions of their efficiency and customer focus. Design/methodology/approach: During the project, 9,060…
Descriptors: Knowledge Management, Employee Attitudes, Telecommunications, Job Satisfaction
Godkin, Lynn; Allcorn, Seth – Learning Organization, 2009
Purpose: This article aims to present an alternative approach to diagnosing behavioral barriers to organizational learning. Design/methodology/approach: The paper juxtaposes interruptions in organizational learning with characteristics of narcissism and arrogant organization disorder. Psychoanalytically informed theory and DSM-IV criteria are…
Descriptors: Organizational Development, Barriers, Behavior Theories, Organizational Climate
Naslund, Dag; Olsson, Annika; Karlsson, Sture – Learning Organization, 2006
Purpose: While the importance of measuring customer satisfaction levels is well established, less research exists on how organizations operationalize such knowledge. The purpose of this paper is to describe an action research (AR) case study resulting in a workshop model to operationalize the concept of value. The model facilitates organizational…
Descriptors: Action Research, Training Methods, Staff Development, Employee Attitudes
