Purpose: This paper aims to create a conceptual model that connects learning organizations, service innovation and technology acceptance. Design/methodology/approach: The importance of the interaction of variables benefiting both individuals and organizations has been comprehensively explained by combining two well-known theories -- learning…

Purpose: Drawing from organizational learning theory, social exchange theory and positive psychology approach, this study aims to examine the relationship between commitment to learning and prosocial silence, as well as the mediating role of perceived organizational support (POS) in this relationship. Design/methodology/approach: The authors used…

Purpose: This study aims to analyze the theoretical complexity that underlies purchase managers' perceptions of their ability to take part in the implementation of a new back-office service strategy. Design/methodology/approach: A survey of purchasing department managers in the Antalya (Turkey) region was conducted. The purchasing managers of…