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Direct linkWotschack, Philip; Vladova, Gergana; de Paiva Lareiro, Patricia; Thim, Christof – Journal of Workplace Learning, 2023
Purpose: The purpose of this paper is to investigate how learning solely via an assistance system influences work performance compared with learning with a combination of an assistance system and additional training. While the training literature has widely emphasised the positive role of on-the-job training, particularly for groups that are often…
Descriptors: Workplace Learning, Information Technology, On the Job Training, Job Performance
Abrams, Carmen; Berge, Zane – Journal of Workplace Learning, 2010
Purpose: This paper aims to explore advantages, disadvantages, advice and concerns regarding workforce cross training practices, as well as examples of businesses and organizations that have successfully implemented cross training programs. Design/methodology/approach: This article is a general review, based on the literature available and the…
Descriptors: On the Job Training, Systems Approach, Expertise, Workplace Learning
