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Lupton, Aaron; Davidson, Catherine – Journal of Web Librarianship, 2013
This article describes how York University analyzed the results from its 2010-11 implementation of the Measuring the Impact of Networked Electronic Services for Libraries survey to measure value of investments in e-resources. The results were assessed through two variables: e-resources used by faculty when carrying out funded and non-funded…
Descriptors: Electronic Libraries, Library Services, Use Studies, Library Research
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Letnikova, Galina – Journal of Web Librarianship, 2008
Modern academic libraries have a great number of information resources available online in the form of electronic catalogs, books, journals, and subject subscription databases. To determine whether users can easily retrieve the information they are seeking, academic librarians conduct usability testing of their libraries' Web sites. There has been…
Descriptors: Information Needs, Web Sites, Library Research, Testing
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Etches-Johnson, Amanda; Baird, Catherine – Journal of Web Librarianship, 2010
The days of top-down communication and controlled internal messages at a library organization are--or should be--behind us. Modern libraries must be fluid and flexible organizations with equally nimble internal communication infrastructures in place to keep up with the fast-paced environments that have been created in these organizations. As is…
Descriptors: Research Libraries, Internet, Knowledge Management, Database Management Systems