Nursing is an emotionally complex occupation, requiring performance of both emotional labour (for the benefit of the organisation and professional role) and emotional work (for the benefit of the nurse-patient relationship). According to the Conservation of Resources Theory, such processes can have a significant effect on psychological wellbeing…

Rousseau (1989 and elsewhere) argued that a defining feature of psychological contract breach was that once a promise had been broken it could not easily be repaired and therefore that the effects of psychological contract breach outweighed those of psychological contract fulfillment. Using two independent longitudinal surveys, this paper…

Although a great deal is known about the implications of employee commitment for organizations, less attention has been paid to its ramifications for employees themselves. Previous research has been unsystematic and the findings have sometimes been inconsistent. The most consistent findings pertain to the positive links between affective…

This study examined the use of specific forms of emotion regulation at work, utilizing Gross's [Gross, J. J. (1998). "The emerging field of emotion regulation: An integrative review." "Review of General Psychology" 2, 271-299] process-based framework of emotion regulation as a guiding structure. In addition to examining employee self-reported…

Employees' commitment to their organization is increasingly recognized as comprising of different bases (affect-, obligation-, or cost-based) and different foci (e.g., supervisor, coworkers). Two studies investigated affective and normative commitment to the organization, supervisor and coworkers in the Turkish context. The results of Study 1…

Despite increased research attention, the emotional labor construct remains without a clear conceptualization and operationalization. This study designed a conceptually grounded, psychometrically sound instrument to measure emotional labor with an emphasis on the experience of discrete emotions-the Discrete Emotions Emotional Labor Scale (DEELS).…

Meta-analysis of 155 research reports that used one of three commitment scales (affective, continuance, or normative) found strong correlations between the scales and correlates of jobs satisfaction, job involvement, and organizational commitment. All three were negatively related to withdrawal and turnover. Perceived organizational support had…

The Feedback Environment, as opposed to the formal performance appraisal process, is comprised of the daily interactions between members of an organization (Steelman, Levy, & Snell, in press). Relations between the feedback environment and work outcome variables such as Organizational Citizenship Behavior (OCB) were examined through the mediating…

The present study examines the role of trait affect in job search. One hundred and twenty-three university students completed measures of positive and negative affectivity, conscientiousness, job search self-efficacy, job search clarity, and job search intensity during their last year of school while on the job market. At the end of the school…

Data from 158 part-time graduate students employed full time and 160 aerospace engineers were used to test a model of organizational commitment. Contrary to expectations, the three components of commitment (affective, normative, continuance) differed in their effects on intention to quit. Affective commitment had a significantly stronger…

From a sample of 1,520 hospital nurses, 520 responses demonstrated that (1) affective measures were strongly associated with career and affective-organizational commitment and (2) reports of continuance commitment and normative commitment increased significantly with career stage, but career commitment remained constant. (Author/SK)

A study of 270 hotel managers found that the strongest positive relationship between job satisfaction and performance occurred when high attainment of values associated with work was coupled with high-positive or low-negative affective disposition. (SK)

Two studies showed that positive and negative affectivity influenced occupational stress, role strain, and coping. Study 3 added job satisfaction to the model, strengthening its predictive validity. Study 4's addition of personality measures did not improve prediction of job satisfaction and strain. (SK)

A survey of work-related opinions of 479 Australian police officers showed a significant correlation between tenure and organizational commitment. Cross-sectional analysis was inconclusive regarding a developmental trend in affective organizational commitment. (SK)

Measures of job and family stress and negative affectivity were completed by 148 (of 400) Hong Kong civil service employees. Persons with high negative affectivity experience more work and family stress. Job stress was associated with extensive interference of work with family, and family stress with extensive interference of family with work.…