A social skills training procedure, which included videotaped feedback, videotaped modeling, focused instructions, coaching, and behavioral rehearsal, was implemented. Treatment effectiveness was evaluated and the results indicate that social skills training can be an effective treatment for job-related stress. (Author)

The Arizona Department of Economic Security Ex-Offender Program is designed to assist clients with multiple severe employment barriers. A fictional case study outlines the problems of a typical client and traces the work of the Ex-Offender Program from the client's incarceration until after his release. (Author)

Case study presents downsizing from one individual's perspective. Suggests the following strategies and procedures for reducing the negative effect of downsizing on employees: planning in advance, developing effective communications, centralizing decision making, and educating personnel specialists and managers. Includes five appendixes. (JBJ)