Outlines a survey concerned with the attitudes of local business leaders toward the importance of communication skills in business and discusses the educational and business background of the survey respondents. (MH)

Examines the types of primary data writers use as the basis for reasoned arguments, judgments and decisions. Explains how a statement is accepted as a fact or opinion and the relationship between as well as the verifiability of a statement. (MH)

Contends that the 'spiral' or 'simple-to-complex order of information presentation' method of teaching business writing is highly effective. Outlines ten steps that teachers may follow in designing instructional formats. (MH)

Outlines the two basic models that colleges of business follow in their development as institutions, the vertical and the horizontal models. Considers how each of these models affects the design and practice of the teaching of business communication. Asks that faculty be constantly aware of these two models. (HB)

Discusses how the written and oral messages that employees send internally help to establish the reputation of the sender. Focuses on how message senders achieve positive reputations. Argues that cultivating a positive impression is possible through ethical strategies of office politics. (HB)

Discusses electronic meeting systems (EMS) technology. Tests the effectiveness of the Groupwriter tool, which allows for group composition of written documents. Concludes that EMS technology significantly improved the quality of policy and procedure documents written in groups but that member satisfaction was not statistically different among the…

Examines university students' employment interview satisfaction. Finds that interview communication satisfaction significantly predicted applicants' postinterview attraction to vacancies; whereas preinterview attraction to vacancies did not predict applicants' interview communication satisfaction; and applicants' employment intentions were…

Asks whether students in business writing classes can transform knowledge according to constraints of specific rhetorical situations when cued to do so in an invention activity. Analyzes collaborative planning sessions of student pairs. Considers the instructional scaffolding students provided each other. (HB)

The purposes of this study were to determine the importance business places on effective communication and to see if there is a need for communication courses at the graduate level. The personnel officers of 250 large organizations were surveyed concerning their attitudes about the need for such courses. It was found that communication skills were…

Discusses a survey of business professionals and business teachers to determine the written communication problems of recent college graduates and solicits opinions about the content of the college business curriculum. (MH)

Discusses ways of improving the teaching of college business communications courses, including the use of circular seating arrangements, small group discussions, panel discussions, impromptu speeches, and new techniques for teaching letter writing. (DD)