Peer reviewed
Direct linkERIC Number: EJ1277741
Record Type: Journal
Publication Date: 2020
Pages: 11
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1536-7967
EISSN: N/A
Available Date: N/A
Tracking Student Assistants' Work at Dahlgren Memorial Library: The Tools You'll Need
Hupe, Meghan; Van Keuren, Linda
Journal of Access Services, v17 n4 p165-175 2020
Monitoring student assistants' tasks effectively is a significant part of management. The BACC Squad at Dahlgren Memorial Library are student assistants who help maintain the printers, copiers and computers within the library. Since technology is a large part of their job, it is important that they use innovative tools for performing their tasks. Dahlgren Memorial Library utilizes several tools for tracking work: Zapier, iPad, SurveyMonkey and GroupMe. The implementation, utilization, benefits and issues encountered will be discussed.
Descriptors: Student Employment, Personnel Management, Administrator Effectiveness, Computer Software, Information Technology, Technical Support, Handheld Devices, Academic Libraries
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: District of Columbia
Grant or Contract Numbers: N/A
Author Affiliations: N/A
