Dahlgren Memorial Library, the Graduate Health and Life Sciences Research Library at Georgetown University implemented the circulation of room keys in 2007. The rooms were outside of the library and managed by Georgetown University School of Medicine's Office of Financial Affairs who were integral in the implementation of the keys and the…

Academic libraries are expanding their collections to meet the technological and leisure needs of their students, but support for accessibility and curriculum can often be overlooked. At the University of North Texas Libraries, the Access Services Department utilized an internal grant to address the accessibility and curriculum gaps in its…

With resource sharing staff staying an average of 3-5 years, capturing policies and procedures to facilitate onboarding and strengthen institutional memory is key in building consistent workflows. Creating documentation was a multi-stage process executed over several years. Initially, the staff supervisor wrote office policies and assigned staff…