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ERIC Number: ED618900
Record Type: Non-Journal
Publication Date: 2020
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: EISSN-
EISSN: N/A
Impact of Conversational Formality on the Quality and Formality of Written Summaries
Li, Haiying; Graesser, Art C.
Grantee Submission, Paper presented at the International Conference on Artificial Intelligence in Education (2020)
This study investigated the impact of conversational agent formality on the quality of summaries and formality of written summaries during the training session and on posttest in a trialog-based intelligent tutoring system (ITS). During training, participants learned summarization strategies with the guidance of conversational agents who spoke one of the following three styles of language: (1) a formal language for both the teacher agent and the student agent, (2) an informal language for both agents, and (3) a mixed language with a formal language for the teacher agent and the informal language for the student agent. Results showed that participants wrote better quality summaries during training than pretest and/or posttest in each condition. Results also showed that agent informal language caused participants to write more informal summaries during training than on pretest. Implications are discussed for the potential application of adaptive design of conversational agents in the ITS. [This paper was published in: "AIED 2020, LNAI 12163," edited by I. I. Bittencourt et al., Springer Nature Switzerland AG, 2020, pp. 321-332.]
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: Institute of Education Sciences (ED)
Authoring Institution: N/A
IES Funded: Yes
Grant or Contract Numbers: R305C120001