Help-seeking is a valuable practice in online discussion forums. However, the asynchronicity and information overload of online discussion forums have made it challenging for help seekers and providers to connect effectively. This study formulated a new method to provide fair and accurate insights toward building a peer recommender to support…

This study assesses the extent to which machine learning techniques can be used to predict question quality. An algorithm based on textual complexity indices was previously developed to assess question quality to provide feedback on questions generated by students within iSTART (an intelligent tutoring system that teaches reading strategies). In…