Attention checks detect inattentiveness by instructing respondents to perform a specific task. However, while respondents may correctly process the task, they may choose to not comply with the instructions. We investigated the issue of noncompliance in attention checks in two web surveys. In Study 1, we measured respondents' attitudes toward…

A growing body of literature points to the possibilities offered by postsurvey interviewer observations as a source of paradata to obtain insights into data quality. However, their utility in predicting actual behavior of respondents has attracted limited scholarly attention so far. Using data from Round 7 of the European Social Survey, we aim to…

Paired interviews are used to evaluate whether a questionnaire functions properly for both the target respondent and an alternate respondent (proxy). We developed a new application of this tool to evaluate whether a Patient Experience of Care Survey (PECS) for long-term care hospitals (LTCHs) and inpatient rehabilitation facilities (IRFs)…

Self-assessment measures are commonly used in questionnaire surveys. However, one of the problems with self-reports is that they may be prone to differences in scale usage among respondents. The anchoring vignette method addresses this issue. It relies on two assumptions: response consistency and vignette equivalence. Here we aim to develop a…

Web, or online, probing has the potential to supplement existing questionnaire design processes by providing structured cognitive data on a wider sample than typical qualitative-only question evaluation methods can achieve. One of the practical impediments to the further integration of web probing is the concern of survey managers about how the…

In surveys, proportions of individuals self-reporting as bisexual and homosexual are likely to suffer from misreports or refusal to answer when directly questioned. For more reliable information, the randomized response technique is often used. Therefore, to reduce social desirability bias, a multi-level randomized response technique has been used…

Short message service (SMS or text messaging) surveys can collect data quickly and inexpensively. However, SMS surveys have space constraints that pose difficulties to questionnaire designers: Questions can only be 160 characters or less, surveys must be short, and many respondents use phones with small screens. In this article, we compare SMS and…

We examine the effects of interviewer-respondent familiarity on both response patterns and rates of item nonresponse when self-administered questions (SAQs) are used. We use SAQ data from a survey in which the researchers experimentally ensured that there would be varying degrees of familiarity between interviewers and respondents. Our results…

Recent research has shown mixed-mode surveys are advantageous for organizations to use in collecting data. Previous research explored web/mail mode effects for four-contact waves. This study explores the effect of web/mail mixed-mode systems over a series of contacts on the customer satisfaction data from the Florida Cooperative Extension Service…