Previous research shows that the direction of rating scales can influence participants' response behavior. Studies also suggest that the device used to complete online surveys might affect the susceptibility to these effects due to the different question layouts (e.g., horizontal grids vs. vertical individual questions). This article contributes…

This study describes a method for collecting data from nonliterate, non-English-speaking populations. Our audio computer-assisted self-interview instrument with color-labeled response categories was designed for use with helper assistance. The study included 30 dyads of nonliterate older Hmong respondents and family helpers answering questions…

Short message service (SMS or text messaging) surveys can collect data quickly and inexpensively. However, SMS surveys have space constraints that pose difficulties to questionnaire designers: Questions can only be 160 characters or less, surveys must be short, and many respondents use phones with small screens. In this article, we compare SMS and…

Previous research shows that interviewers to some extent fail to expend the effort that is needed to collect high-quality survey data. We extend the idea of interviewer satisficing to a related task, in which the interviewers themselves answer survey questions. We hypothesize that interviewers who self-administer the questionnaire in a careless…

Standardized interviewing (SI) and conversational interviewing are two approaches to collect survey data that differ in how interviewers address respondent confusion. This article examines interviewer-respondent interactions that occur during these two techniques, focusing on requests for and provisions of clarification. The data derive from an…