Web-based surveys have become more prevalent in areas such as evaluation, research, and marketing research to name a few. The proliferation of these online surveys raises the question, how do response rates compare with traditional surveys and at what cost? This research explored response rates and costs for Web-based surveys, paper surveys, and…

As with all media, the Internet structures and frames information, rewarding some information search and decision behaviors while punishing others and, thereby, strongly influences evaluation research results and possibilities. Now that the Internet is for many evaluators the information medium of choice, the impacts of the medium on evaluation…