Describes the Quality Improvement Program developed by Florida Power and Light's Nuclear Training organization that was awarded the Deming Application Prize for quality control. Training quality, team activities, training's role in business planning, customer involvement and evaluation, and continuous improvement of training are discussed. (LRW)

Discusses advantages of electronic learning for business, including cost benefits, administrative benefits, and instructional benefits. Considers the increase in electronic learning to cut back on business travel since the September 11th attacks and offers guidelines to achieve business results with electronic learning, including linking learning…

Describes the Distance Education Learning (DEL) Systems model that provides a learner focused process for distance education through the lifelong learning process. Compares distance education systems models and describes three applications of the DEL model, two in higher education and one in corporate training. (LRW)

Discussion of corporate training focuses on the Internet, Web-based training, and the latest trend toward wireless technology. Topics include the emerging workplace, including continuous learning and collaboration and aiding performance; mobile delivery systems for corporate instructional designers; and types of mobile devices, including PDAs…

Considers whether electronic learning can be effective for performance improvement in business. Topics include the prevalence of online instruction; electronic learning as one tool among many effective ones; different ways of learning; cost effectiveness; reasons to invest in electronic learning; and assessing learning needs. (LRW)

Discusses corporate electronic learning and describes three different operative and business paradigms: electronic training, that replaces face-to-face interaction and reduces costs; electronic learning, that measures learning outcomes and considers technological barriers, learning to learn online, and installing an online culture; and electronic…

Describes the use of DVI (Digital Video Interactive) multimedia training systems at Bethlehem Steel. Benefits of multimedia-based training, employee acceptance, advantages of DVI technology, and a recent project using this technology are discussed. A list of seven suggested readings is included. (MES)

Discussion of the need for training and lifelong learning in light of new information and communication technologies focuses on small businesses with few employees who need rapid and continuous training. Topics include communities of practice; network-based learning; distance education; enterprise training; mutual training; knowledge creation;…

Discusses issues related to training and performance improvement, including practice required for skill learning; knowledge versus skills; core skills; competence; learning to learn; team orientation; enabling business results; interpersonal and conceptual skills; timing; focusing on priorities; organizational learning and management…

Discusses aberrant, or disruptive, behavior in an industrial/business, classroom-based, instructor-led training setting. Three examples of aberrant behavior are described, typical case studies are provided for each, and preventive (long-term) and corrective (on-the-spot) strategies for dealing with the problems are discussed. (LRW)

Describes a model for identifying and meeting needs of entire organizations and the society which the organization serves, and suggests ways to integrate these into planning, development, and organizational success. It is suggested that training success can be improved by decreasing focus on means and getting more precise about results. (MBR)

Examines changes taking place in corporate training and their relevance to public school restructuring. Topics addressed include learner success, lesson relevance, instructional design, learning systems, cost-effective delivery systems, levels of measurement, the systems approach to education, management involvement, integrated performance support…

Discusses Web-based training for corporations and offers guidelines to help determine whether an organization is ready for this use of technology. Considers the organizational culture, size, characteristics of learners, content complexity, technical infrastructure, just-in-time or anytime training needs, and support available. (LRW)

Describes examples of outstanding videodiscs, summarizes evidence on effectiveness of videodisc as a teaching tool, and discusses factors associated with design of effective videodisc for instruction. Such factors include interactivity, visual design, organization, active participation, metaphors and models, personality, and a team approach. (MBR)