In this regular feature of "Educational Technology," Michael F. Shaughnessy and Susan M. Fulgham present their interview with Ryan Watkins, Associate Professor of Educational Technology at the George Washington University and the author of 10 books and more than 95 articles. In this interview, Watkins discusses the following topics: preparing students for e-learning success; skills that students and instructors should have in order to be successful; strategic planning that faculty and administrators require to ensure student success; how self-assessments can assist with the teaching-learning process; if skills learned in Internet and Web-based courses generalize to the workplace; how the typical instructor can go about assessing the needs of students in online classrooms; what is meant by the "art of knowledge exchange;" major improvements and disappointments in online learning; and the usefulness of some ancillary or adjunct aids. Watkins also discusses two projects with which he is involved: www. NeedsAssessment.org, and www.WeShareScience.com.