Leaders have three classic responses to discord. Authors Robert Feirsen and Seth Weitzman call them the 3 "A's"--avoidance, attack, and addressing. They make the case that the third one--addressing conflict--is the healthiest way for leaders to solve problems and promote a positive school culture.

This article discusses the importance of teachers validating a student's feelings and helping them find a voice to express those feelings. When teachers play that role, they are offering that student the chance to cultivate deeper social-emotional skills and close the gap between the intent of their words and actions and the resulting impact on…

Authors and education consultants Jane Kise and Ann C. Holm explore how teachers and leaders can treat challenges facing their schools as "polarities" which require regular work and attention to the needs of the entire community, as opposed to quick, one-time fixes. This approach not only provides more effective solutions to ingrained…

Group work doesn't have to be a classroom management headache. At Science Leadership Academy in Philadelphia, where collaboration is one of five core values, students regularly participate in group projects. To support productive group work, the staff uses several strategies: apply these strategies to your next group project to ensure students…

The presence of trust can enhance an organization's efforts to fulfill its mission, and the lack of trust can constrict those efforts. The authors offer four essential guidelines to help school leaders communicate in a way that builds trust. Build trust by understanding trust. Trusted leaders demonstrate care, character, and competence in their…

Most district and school leaders understand that recruiting group members who have differing backgrounds, perspectives, talents, and personalities makes for good decision-making. Unfortunately, simply assembling a variety of top-notch individuals does not necessarily mean their talents and perspectives will be fully considered. Beth Strathman…

The win-win approach to solving conflicts, which has become popular in the business world, should be a natural for the school environment. Win-win thinking can foster a cooperative school climate by meeting educators' and students' needs for dignity, belonging, and respect. Yet win-win thinking faces a number of obstacles in schools, writes…

Recess gives children the freedom and the time to explore the natural world, socialize, and exercise. But in many school systems, recess time is shrinking to make time for test preparation. In support of recess, Anne Santa cites research showing that recess breaks can actually improve learning because student attentiveness improves after a break.…

School leaders have a habit of minimizing disagreements among faculty and staff by capitalizing on the goals and values that everyone shares. When conflict rears its head at a meeting, it can be lessened by simply reminding colleagues of common purpose and finding issues on which all can agree. What started as an argument about curricular…

Because few public school administrators and teachers have an evangelical fundamentalist religious background, they may have difficulties understanding evangelical parents and their Bible-centered lifestyle. This article recommends steps that administrators can take to improve this stituation and reduce conflict and confrontation. Includes five…

It is not easy being a principal. The principal's job is not just set the vision for a school, but also to make sure that everyone embraces that vision and works to make it a reality. In the process, principals will be occasionally be seen as "enforcers." Principals must make hard decisions, and virtually no decision is appreciated by everyone.…

Outlines the new movement to teach conflict resolution in schools nationwide. It teaches students how to resolve their differences peaceably in an increasingly violent world. Includes a sidebar with a resource listing. (MD)

A modified Delphi Technique can be used to reach consensus in decision making and conflict resolution. Such an approach was used in the Paramus (New Jersey) Public Schools to resolve a conflict between principals and a committee of parents, students, and specialists concerning a program for gifted and talented students. (Author/MLF)

A bullying incident provided a consultant/substitute teacher with an opportunity to use conflict as a teachable moment for social learning. Victimized students acknowledged aggressive behavior, allowed it to emerge, and through the group's efforts, modified a potentially destructive situation into socially productive endeavors. Offenders were…

Describes the student mediator program developed at the William E. Ferron Elementary School (Nevada). Since the program began, the number of discipline problems referred to the principal has declined. Includes a sidebar outlining the steps used for orientation of mediators. (MD)