Purpose: The article aims to describe the role of training and examines the impact on the wages of university and college graduates. Design/methodology/approach: We use nationwide administrative data on university and college graduates in 2019. The population includes 1.3 million observations, of which 222,000 ([approximately] 16%) received…

Purpose: The purpose of this paper is to examine the level of correspondence between the academic training received by students and the demands of the job market. This was achieved by analysing the competences that are developed in internships to provide useful information for universities, students and tourism companies.…

Purpose: The purpose of this paper is to analyse the effect of an Italian training program on the re-employment probability of young unemployed workers. The program consists exclusively of workplace training and is coordinated by employment centers, even if it is fully implemented by firms. Design/Methodology/Approach: The authors develop a…

Purpose: This study aims to investigate the influence of a range of contingent factors that moderate the approaches to training in manufacturing SMEs. Design/methodology/approach: The study is based on a regression analysis of data from a survey of 198 manufacturing SMEs. Findings: The findings suggest that there will be times when formal training…

Details a pilot customer service training scheme at Paramount Hotels, which leads to a National Vocational Qualification level 3 in customer services. Describes how the training was designed and delivered, and furnishes the views of Paramount Hotels and some of the participants.