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Teaching Self- and Social Competencies in the Retail Sector: Findings from Vocational Schools in Germany, Italy and Poland
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Edeling, Sabrina; Pilz, Matthias – Education & Training, 2016
Purpose: The purpose of this paper is to use teaching and learning units specially devised for development of self-competencies and social competencies in the retail sector to explore how learners assess these units in relation to acceptance, quality and self-assessment of improvement in their own performance. Design/methodology/approach: The…
Descriptors: Interpersonal Competence, Vocational Education, Self Evaluation (Individuals), Foreign Countries
A Confirmatory Factor Analysis for SERVPERF Instrument Based on a Sample of Students from Syrian Universities
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Mahmoud, Ali Bassam; Khalifa, Bayan – Education & Training, 2015
Purpose: The purpose of this paper is to confirm the factorial structure of SERVPERF based on an exploration of its dimensionality among Syrian universities' students. It also aimed at assessing the perceived service quality offered at these universities. Design/methodology/approach: A cross-sectional survey was conducted targeting students at…
Descriptors: Factor Analysis, Structural Equation Models, Foreign Countries, Factor Structure
Does the Availability of Vocational Qualifications through Work Assist Social Inclusion?
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Smith, Erica; Smith, Andy – Education & Training, 2011
Purpose: The purpose of this paper is to discuss whether the availability of qualifications through work-based traineeships in Australia assists social inclusion. Design/methodology/approach: Industry case studies, of the finance and cleaning industries, were undertaken as part of a national research project on quality in traineeships. The two…
Descriptors: Disadvantaged, Qualifications, Foreign Countries, Case Studies
Exploring Innovative Apprenticeship Quality and Costs
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Grollmann, Philipp; Rauner, Felix – Education & Training, 2007
Purpose: The purpose of this paper is to show that the quality of learning in German apprenticeships can be increased without raising costs under certain conditions. It starts with a contextual description of apprenticeship in the dual system, showing that this insight is of central importance, since employers in Germany are increasingly…
Descriptors: Foreign Countries, Costs, Apprenticeships, Innovation
Australian Employers Strategies to Improve the Quality of Apprentices
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Smith, Erica – Education & Training, 2007
Purpose: The purpose of the paper is to examine the ways in which Australian companies can achieve high quality apprenticeship and traineeship systems in a time of labour shortage through close attention to the recruitment and development of apprentices and trainees. Design/methodology/approach: The paper is based on six qualitative case studies…
Descriptors: Recruitment, Trainees, Occupations, Labor Market
Using a Skills Bank for Work-Based Learning
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Hatfield, Deborah – Education & Training, 2007
Purpose: The purpose of this paper is to report a work-based learning innovation developed in response to the skills agenda affecting post-registration continuing professional development for nurses. Design/methodology/approach: The experience of learners, mentors and assessors using the "Skills Bank" are illustrated as part of an…
Descriptors: Rewards, Nurses, Innovation, Continuing Education