Information technology can be a game changer in higher education, as it has been in other sectors. Information technology has brought about much of the economic growth of the past century, accelerating globalization and fostering democracy. This chapter explores many ways that information technology can be a game changer. Some are as simple as…

In 2011, "EDUCAUSE" appointed a research panel of IT leaders from nineteen representative member institutions to both identify and prioritize the top IT issues facing their institutions. In two focus group sessions in September and October 2011, the panel members were asked the question: "What is the single-biggest IT-related issue currently…

With the era of control ending for campus IT organizations, leaders need to learn to use some known management approaches and methods in radically different ways. In this article, the author begins with some examples of how technology change, organizational change, and contextual change are eroding centralized control over campus information…

Mobile use of the Internet is on target to surpass fixed use by 2014. Three-fourths of all college/university students have purchased or intend to purchase an Internet-enabled handheld device within the next year. The smartphone market is changing almost monthly. Attempting to manage even just one or a few "devices" is becoming a lost…

Mobile technology is a favorite discussion topic among senior IT leaders and higher education administrators. Mobile is the future for content delivery. Colleges and universities need to establish a strategy now and make the decisions necessary to take advantage of this communication opportunity. In this article, the author recommends making…

The goal of this article is to draw a roadmap for designing an "ideal" virtual world for higher education, pointing decision-makers in a general direction for implementing virtual worlds and noting various barriers along the way. When using a roadmap, one can take many different paths to reach a desired destination. Similarly, institutions can…

That technology evolves is a given. Not as well understood is the impact of technological evolution on each individual--on oneself, one's skill development, one's career, and one's relationship with the work community. The authors believe that everyone in higher education will become an IT worker and that IT workers will be managing a growing…

The CIO (Chief Information Officer) is a relatively new concept in higher education. There have been directors of college and university computer centers for over half a century, but the first CIOs did not appear until the late 1970s. The need for the position in academia really began with the need to manage and coordinate computing and…

The concept of convergence has evolved significantly during recent years. Today, "convergence" refers to the integration of the communications and computing resources and services that seamlessly traverse multiple infrastructures and deliver content to multiple platforms or appliances. Convergence is real. Those in higher education, and especially…

The EDUCAUSE Current Issues Committee, whose members review and recommend the set of IT issues to be presented each year, conducted a Web-based survey in December 2006 to identify the five of thirty-one IT issues in each of four areas: (1) issues that are critical for strategic success; (2) issues that are expected to increase in significance; (3)…

Over the past three years, knowledge-based practices in higher education have advanced, driving the development of low/no-cost, mass-market tools for knowledge sharing and reducing some barriers to change. New investors in higher education are developing strategies to exploit the knowledge-driven value propositions. Existing institutions, anxious…

In the spring of 2005, the author, the retiring president of EDUCAUSE, was asked to be the keynote speaker at the EDUCAUSE Western Regional Conference. The conference theme was "Winds of Change: Charting the Course for Technology in Challenging Times." What that brought to his mind was the era of the great sailing ships of the eighteenth and…