This article is a case study of how the provost and senior executive leadership of one large university system capitalized on a long-standing advisory group as a tool to support communication and collaboration across a broad constituency. These advisory efforts help guide both future directions and investment. It is the story of how this group has…

Implementing an enterprise resource planning (ERP) system is a major undertaking for any higher education institution, with many challenges along the way. More than three years ago, Roane State Community College began a journey to implement an ERP system. Roane State recently completed a very successful implementation of the SunGard Banner Student…

A "carbon footprint" is the "total set of greenhouse gas emissions caused directly and indirectly by an (individual, event, organization, and product) expressed as CO2" emissions. Since CO2 emissions are indicative of energy use, the higher the associated CO2 emissions, typically the greater the associated costs. A typical desktop PC system…

The opportunity to design a learning space does not come along often. Usually, it involves the construction of a new building or the complete remodel of an old one, and both of these require a lot of money. Smaller projects, such as renovation of a single room or a defined space, can be the best way to test ideas and establish a model for…

Uninterrupted, high-bandwidth network connectivity is crucial for higher education. Colleges and universities increasingly adopt gigabit wireless solutions because of their fiber-equivalent performance, quick implementation, and significant return on investment. For just those reasons, Rush University Medical Center switched from free space optics…

Much recent discussion has focused on the pros and cons of cloud computing. Some institutions are attracted to cloud computing benefits such as rapid deployment, flexible scalability, and low initial start-up cost, while others are concerned about cloud computing risks such as those related to data location, level of service, and security…

Like many institutions across the country, Utah Valley State College (UVSC) found itself struggling to keep its website current. In the spring of 2003, the UVSC's IT department began looking at alternatives that would simplify and streamline the process of updating the university's web pages. Specifically, they wanted a straightforward way to…

Clemson University implemented Condor architecture on the Blackboard learning management system (LMS) application servers in order to gain higher throughput when processing Blackboard course archives. Condor has typically been used for high-throughput research computing, not applied to non-research problems involving long processing times. This…

The design and implementation of technology can prove a particularly daunting challenge for campus planners and project designers. Specialization is required for the selection and implementation of technologies including the familiar network, telecommunications, and data-processing functions, and also the more esoteric emerging technology labs and…

Cloud computing is the latest paradigm shift for the delivery of IT services. Where previous paradigms (centralized, decentralized, distributed) were based on fairly straightforward approaches to technology and its management, cloud computing is radical in comparison. The literature on cloud computing, however, suffers from many divergent…

When the author was brought on as CIO of Westmont College in October 2008, the president, Board of Trustees, and campus environment made it clear that technology needed a major overhaul to meet the college's growing requirements. Also, these changes needed to happen without significantly increasing the IT budget or staff. Marketing Charts…

The University of Washington (UW) adopted a dual-provider cloud-computing strategy, focusing initially on software as a service. The original project--to replace an obsolete alumni e-mail system--resulted in a cloud solution that soon grew to encompass the entire campus community. The policies and contract terms UW developed, focusing on…

Nowadays, instructional technology has never had more widespread acceptance or stronger national interest. However, while institutions are investing large sums of money on instructional technologies and staff, most of them do not have a senior-level position dedicated exclusively to provide leadership, direction, and accountability for the…

Lourdes College is a small, private, coeducational commuter college located in northwest Ohio. In early 2009, the Lourdes College Board of Trustees ratified a new strategic plan promoting institutional strength and sustainability over the next six years. The desired outcome was to make Lourdes College a stronger, more vibrant, even more socially…

Interaction design is a user-centered approach to development in which users and their goals are the driving force behind a project's design. Interaction design principles are fundamental to the design and implementation of effective websites, but they are not sufficient. This article argues that, to reach its full potential, a website should also…