Online discussion forums are highly valued by instructors due to their affordance for understanding class activities and learning. However, a discussion forum with a great number of posts requires a large amount of time to view, and help requests are easily overlooked. Various machine-learning--based tools have been developed to help instructors…

With the growth of online courses, moderators can play a significant role in engaging and supporting learners in asynchronous online discussions (AODs). However, a synthesis of the research on moderators has not been performed in the 40 years since the term was first used in reference to online learning. We examined 76 studies to determine key…

Nudging has been used in a range of fields to shape citizens' behavior and promote public priorities. However, in educational contexts, nudges have only been explored relatively recently, with limited but promising evidence for the role of nudging used to increase engagement in online study, particularly in higher education. This paper reports on…

Although the literature on feedback processes has identified two approaches to feedback--more transmissive or more dialogical--there is little empirical evidence of how students perceive feedback practices, particularly in online education. Moreover, there is a lack of research addressing previous experience with online feedback (frequency,…

Collaborative learning can be a worthwhile and valuable part of a student's online course experience, and interpersonal exchanges among members of an online course community often rely on greater intentionality within the design of the learning experience. We present a synergistic framework for strategic design of collaborative learning in the…

This paper examines the experience of students transitioning between online and in-person live event projects during the COVID-19 pandemic. Drawing upon longitudinal qualitative data collected over a 3-year period, we explored how students perceived the challenges, their own development, and the pedagogical changes. Events management pedagogy…

There has been much interest in how to develop a sense of belonging to an academic institution over the last twenty years, given the evidence that this improves student retention, satisfaction and attainment. Fostering a sense of belonging involves both psychological and sociological aspects; students need to feel like they belong and are valued…

The current study proposes a comprehensive structural model to determine whether online learning perceptions and online learning readiness affect students' online learning performance and course satisfaction. A questionnaire was voluntarily completed by 356 undergraduate students enrolled in a cross-campus, general education, asynchronous online…

Online education research has long employed the concept of social presence to study interactions in technologically mediated spaces. Yet, a precise shared definition of social presence does not exist. This article traces how the concept of social presence has been developed and appropriated in the online and distance education literature. We do…

This case study examined patterns in online communication using computer-mediated discourse analysis to better understand how teaching presence, social presence, and cognitive presence are manifested in an online learning environment. The findings indicate that study participants actively participated in the discussion. The instructor and…

In this study, the authors explored identity positioning as perceived by doctoral learners in online, networked-learning environments. The study examined two distance doctoral programs at a Canadian university. It was a qualitative study based on methodologies involving open coding and discourse analysis. The social positioning cycle, based on…

This paper reports on an investigation into how staff teaching in compressed courses can encourage student engagement and enhance student use of learning time, despite significant restraints of time as well as distance. Typically these courses (described here as units) are expected to have comparable learning outcomes to their full-semester…

This study builds on this author's 2011 article in which the author reflects on the pedagogical challenges and resultant changes made while teaching two fully online foreign language papers over a four-year period (Y. H. S. Sun (2011). Online language teaching: The pedagogical challenges. "Knowledge Management & E-Learning: An…

Behind every educational concept an opposing notion is waiting for recognition. Despite their avowed objectives, however, academic debates do not always encourage the discussion of opposing views. A review of sessions at the December 2011 Online Educa Conference illustrates that point and others about academic meetings. Opposing viewpoints may be…

Many careers involve mobile lifestyles, yet require specialised postgraduate qualifications for career progression. Mobile technologies offer new opportunities by providing more choice in when, where, and how students learn. Experiences in an Australian postgraduate development studies program illustrate the choices. Three key issues are explored:…