Help-seeking is a valuable practice in online discussion forums. However, the asynchronicity and information overload of online discussion forums have made it challenging for help seekers and providers to connect effectively. This study formulated a new method to provide fair and accurate insights toward building a peer recommender to support…

Over the last decade, online distance education has become a common mode of study in most states in the USA, where it is known as virtual schooling (VS), but many people have misconceptions about it. Pre-service teachers' personal histories as students and their preconceptions, misconceptions, and concerns influence pre-service teacher training…