Automatic typewriters and dictating equipment, called word processing'', require some changes in office education courses. (MF)

Office employees were interviewed to gather data about (1) new office technology; (2) effect of education, training, and initial job classification on job mobility; and (3) career paths and career expectations. Selected skills, knowledge, and personal traits were ranked according to their importance to present and future job advancement. (SK)

Office systems consultants, office administration faculty, and other collegiate business faculty (management, marketing, accounting, and finance) were asked to rate the importance of 42 concepts needed by managerial personnel in automated offices. Also, business faculty were asked to indicate which concepts were currently being taught in courses…

This study addressed behavioral and organizational issues related to office automation technology. Data from a national sample of 383 organizations were analyzed to determine if the manner in which organizations designed and managed office support made a difference in the job satisfaction and productivity of support personnel. Research…