Discusses mental models for online searching and the importance of understanding the user mental models and their search needs in order to teach searching and to help them effectively. Suggests that librarians should try to match the user's perspective first, not just teach a search strategy that is too complicated. (LRW)

Describes MusiCat, an experimental user interface designed in Denmark that reflects the different ways that patrons think when searching for musical material on the Web. Discusses technology versus content; search trees that use a hierarchy of subject terms; and usability testing. (LRW)

Presents a template for teaching traditional library research and one for incorporating the Web. Highlights include the differences between directories and search engines; devising search strategies; creating search terms; how to choose search engines; evaluating online resources; helpful Web sites; and how to read URLs to evaluate a Web site's…

Discussion of the concept of a virtual library focuses on the needs of the user. Topics addressed include searching remote library catalogs and databases; the availability of information through the Internet and other networks; and the expertise needed by library staff to instruct and assist users. (11 references) (LRW)

Describes how St. Mary's University Academic Library (San Antonio, Texas) sought to avoid end-user "CD-ROM information overload." The resulting CD-ROM user instruction strategy, and the library's long-range plans, are profiled. (MAB)

Describes the development of a Web-based union catalog for the New England Law Library Consortium (NELLCO) called DOM (Dom's Online Catalogs). Discusses early use of CD-ROMs; problems with using MARC records; search strategies; code samples; response time; and cost effectiveness. (LRW)

Special section includes two articles on academic library collection management: "Current Awareness: Acquisitions to Endusers" (Michael Lonardo and Dianne Taylor-Harding) describes methods for announcing recent library acquisitions to faculty; and "Book Acquisitions: A Purchasing System" (Ting Zheng and Joyce Huang) explains a…

Explores successful techniques for integrating the World Wide Web into day-to-day reference library services. Highlights include: determining when to use the Web and when and how to use search tools; the importance of search statement format; training and practicing with the Web; virtual reference and subject specialist pages; and electronic…

Outlines the features and drawbacks of Wide Area Information Servers (WAIS). Praises the ease of use for end users and the variety of documents and other information available, but cautions users about searching problems resulting from the use of relevance ranking schemes. Calls for greater librarian involvement. (EA)

Explores ways for librarians to improve search strategies in a globally networked computing environment. Discusses browsing versus more structured search strategies; thinking processes and information-seeking processes; supplementing the traditional reference interview with computer-based reference assistants; models for automating the reference…

Describes the State of Iowa Libraries Online project (SILO) which was developed to demonstrate new information technologies available to libraries. Focuses on two interlinked components of the project: Web-based union catalog development and statewide deployment of the ANS/NISO Z39.50 information retrieval standard. Includes recommendations for…

Describes part of a federally-funded project at Kapiolani Community College (Hawaii) that focused on document delivery to enhance library services. Topics include bibliographic instruction for searching; customized searches on commercial databases; locating and delivering full-text articles; constructing a World Wide Web site; and evaluation…

Describes a pilot computer training program for library staff and patrons at the University of Wisconsin-Madison. Reviews components of effective training programs and highlights core computer competencies: operating systems, hardware and software basics and troubleshooting, and search concepts and techniques. Includes an instructional outline and…

Describes the Adonis project, a CD-ROM database of biomedical journal articles that was designed to investigate ways in which publishers could maintain the income they received from publishing scientific journals. User studies are described that were conducted at University College London to evaluate user satisfaction with Adonis searches. (five…