About 18 months ago, we at the reference desk of the Vigo County Public Library (VCPL) in Terre Haute, Ind., noticed a troubling fact. Many of our small, local, nonprofit agencies did not have Web sites, making it difficult to locate and share information about these groups with the community. We began to ponder that if we, as information…

Offers insight from academic librarians into changes that occur when librarians become teachers. Discusses the rewards of developing long-term relationships with and a better understanding of students; effects of librarians having less time at the reference desk because of spending time on teaching; teaching as a focus of professional development;…

Describes the work of librarians at Illinois State University in teaching faculty about the Internet through a series of librarian-initiated and faculty-initiated projects. Explains how librarians continued their role as information providers, adapting to the situations faced by the faculty, whose information needs did not always match their…

Memorial Hall Library in Andover, Massachusetts wanted to offer live reference service online but with limited resources, they couldn't do it alone. The 24/7 Reference cooperative program administered by the California State Library required Memorial Hall's librarians to monitor only 10 hours a week in return for live reference coverage. Memorial…

Discussion of job satisfaction and the level of job performance focuses on the effect of automation on job satisfaction among reference librarians. The influence of stress is discussed, a job strain model is explained, and examples of how to design a job to reduce the stress caused by automation are given. (12 references) (LRW)

Describes new products that relate to document delivery, including a wireless electronic mail connection; multivendor office integration software to exchange electronic mail; analog film recorders; an electronic messaging system for personal computer local area networks; software for transferring data files; voice message delivery systems; and…

Describes the use of laptop computers by reference librarians at the East Carolina University Health Sciences Library. Topics discussed include computer selection; online searching; office space utilization; the professional image of librarians; security measures; expansion capabilities; and the development of a local area network. (LRW)

The Internet Public Library (IPL), hosted by the University of Michigan School of Information is an operating virtual library that answers reference questions from all over the world. Discussion includes the construct of the IPL Reference Center, how the Reference Center handles questions, and characteristics of e-mail reference service. (AEF)

Discusses library services to prison inmates. Topics include self-improvement for inmates; library collections; the public's attitude toward inmates and its effects on library services; due process of law and the Fifth Amendment; dress codes and procedures; reference interviews; differences in women's and men's prisons; information technology; and…

Explores successful techniques for integrating the World Wide Web into day-to-day reference library services. Highlights include: determining when to use the Web and when and how to use search tools; the importance of search statement format; training and practicing with the Web; virtual reference and subject specialist pages; and electronic…

Describes the Cleveland Free-Net, an information networking project of Case Western Reserve University and the Community Telecomputing Laboratory that provides electronic access to resources such as library catalog and reference services, government information, and health information to Cleveland's citizens. (EA)

This new column describes Internet and provides a guide to its resources for new users. The hierarchical organization of Internet is explained; library applications including cataloging, bibliographic instruction, government documents, interlibrary loan, reference, and serials are described; access to Internet is explained; common problems are…

Describes how the Tulsa City-County Library System built a 22-branch CD-ROM-based network with the emerging thin-client/server technology, and succeeded in providing patrons with the most current research tools and information resources available. Discusses costs; networking options; the Citrix WinFrame system used; equipment and connectivity.…

Explores ways for librarians to improve search strategies in a globally networked computing environment. Discusses browsing versus more structured search strategies; thinking processes and information-seeking processes; supplementing the traditional reference interview with computer-based reference assistants; models for automating the reference…

This special section on CD-ROM and multimedia includes three articles: "What You Need to Know before Networking CD-ROMs" (David Burke); "Multimedia in a Traditional Library Setting" (Norman K. Peterson and Laurn Wilhelm); and "SilverPlatter Embraces the Future" (Pat Ensor). Reviews of two CD-ROM products are also…