In this article, the author recounts her experience in 2005 as a library director at the Mount Laurel Library in New Jersey. She thought her people at the library were in fairly good shape in terms of the professional staff's understanding of the confidentiality rules governing their customer information. However, she was wrong. This was driven…

In this article, the author describes what components should be included in a comprehensive policy for public wireless usage in a library. He lists four basic steps, which include: (1) Introduce the service; (2) List the technical requirements; (3) Spell out disclaimers on access, assistance, and liability; and (4) Alert users to security concerns.

Considers how privacy issues related to online profiling affect library patrons and what librarians should do to protect them. Discusses the need for a privacy policy and provides guidelines from the OECD (Organisation for Economic Cooperation and Development) privacy statement generator that can be adapted for libraries. (LRW)

Explains how to keep library systems healthy and functioning by taking sensible security measures. Examines why hackers would target library systems and how library systems are compromised. Describes tools that can help, including: firewalls; antivirus software; alarms; network analysis tools; and encryption. Identifies several strategies for…

Discusses privacy issues related to electronic libraries. Highlights include finding guidance and information on the Web, including the American Library Association, Center for Democracy and Technology, and the Electronic Privacy Information Center; legal responsibilities in maintaining privacy rights of patrons who access the Internet; and…

Argues that Internet filters are censorship tools that rob librarians of their materials selection responsibility. Six factors that make filters unacceptable are listed. The discussion covers pornography; filter improvements; proposals and solutions; ALA (American Library Association) Bill of Rights to Electronic Information; and library policy…

Discussion of strategic planning in libraries focuses on a five-step process based on academic libraries. Highlights include a situational and environmental analysis; development of organizational direction, including vision, mission, and objectives; formulation of the strategic plan; implementation; and control, feedback, and evaluation. (LRW)

Examines issues and decision-making involved in restricting Internet access in libraries, for the most part favoring filtering devices. Questions to consider when selecting a filtering program are provided. Some of the better filtering programs are described, and Web addresses are included for each. Security risks associated with Java and…

Presents basic design tenets for electronic library guides and the concerns these guides present for internal policymaking. The goal is to help library staffs produce electronic guides that will be effectively utilized by a variety of patrons without creating an added burden for the library. (Author/LRW)

Presents tips for building a secure library system to guard against threats like hackers, viruses, and theft. Topics include: determining what is at risk; recovering from disasters; developing security policies; developing front-end security; securing menu systems; accessing control programs; protecting against damage from viruses; developing…

Suggests that a definitive court ruling is needed to better define rights and responsibilities related to the First Amendment and libraries' Internet use policies so that libraries can provide a comfortable environment for users while maintaining the law. Discusses filters; court cases; claims of the anti-porn cult; research studies on how much of…

Presents security procedures for protecting a library's computer system from potential threats by patrons or personnel, and describes how security can be breached. A sidebar identifies four areas of concern in security management: the hardware, the operating system, the network, and the user interface. A selected bibliography of sources on…

Describes the integration of personal digital assistants into a medical center library's services in Illinois. Discusses training for users; hardware selection; software selection and content; technical support; the role of libraries, including the creation of policies and procedures; and future challenges. (LRW)

Describes the experiences of two health sciences libraries, at East Carolina University and at the University of Virginia, in developing electronic collections. Highlights include full-text, Web-based resources; licensing issues; joint access to electronic resources through consortia; collection development policies; and an electronic resource…

Presents steps for creating copyright policies: appoint an officer; arrange access to a lawyer; understand copyright principles; know how copyright applies to Internet and CD-ROMs; understand permissions procedures; collect reference materials; use Internet information; understand international law; stay updated; attend seminars; educate others;…