The author, a digital access architect in the information systems department of the Orange County Library System in Florida, was given the challenge of creating a library mobile app around the 2009 holiday season. At that time, Sheri Chambers, digital content manager in the information systems department, and Debbie Moss, assistant director of the…

The technology of the 21st century has had no shortage of challenges for libraries, but it has also brought opportunities. Operating systems, databases, and application environments that can use cheap off-the-shelf hardware to scale and handle hundreds of millions of transactions were not developed for libraries. However, libraries have taken…

People live in an era of social, enterprise-oriented, and increasingly cloud-based technology; a dramatic shift away from stand-alone isolated silos that previously dominated. Computing systems can flourish today only when built to easily exchange data and services. An application that stands alone may provide practical functionality but may not…

Software pricing is not a straightforward issue, since each procurement involves a special business arrangement between a library and its chosen vendor. The author thinks that it is reasonable to scale the cost of a product to such factors as the size of the library, the complexity of the installation, the number of simultaneous users, or the…

Throughout the history of library automation, the author has seen a steady advancement toward more open systems. In the early days of library automation, when proprietary systems dominated, the need for standards was paramount since other means of inter-operability and data exchange weren't possible. Today's focus on Application Programming…

Library professionals have always engaged with associations and communities to share experiences and information. Going back through the earliest times of the profession, librarians have interacted through conference meetings, professional publications, and a variety of other venues. These in-person and print-based interactions continue as…

The downturn in the economy has taken its toll on libraries. Even in the best of times, most libraries have to work with budgets that are barely adequate to support their essential activities. In these recent months, the recession has subtracted significant funds from the parent organizations of many libraries: city, county, and state governments;…

In this article, the author, a technology consultant for the Northeast Kansas Library System (NEKLS), shares the story of how the Kansas Library on the Web (KLOW) program was created. KLOW's story begins with the initial startup fund finding and the enthusiasm of the six pilot libraries. The middle of the story has to do with building a flexible,…

Things are failing everywhere. A few years ago, several large companies disappeared almost overnight in a series of scandals. This year, the mortgage industry imploded. More recently, stalwart financial and insurance corporations have been dropping like flies. Failures happen on a smaller scale too. Recently, the all-caps word "FAIL" became a…

This article discusses what SUSHI is and how it works. SUSHI stands for standardized usage statistics harvesting initiative. It was created specifically to solve the very problem of retrieving and having to reformat the usage reports. The promise of SUSHI is that, with wide adoption, it will drastically reduce the time spent collecting usage data…

The author has been extremely fortunate over the last few years to have had the opportunity to travel to many different parts of the world and speak and work with librarians in many countries and to have the chance to see first-hand some incredible libraries that demonstrate creative approaches to library services, innovative uses of technology,…

In this article, the authors provide a guide in acquiring content management system. They conducted a vendor survey that covers four areas: (1) general information about the product (including standards supported); (2) administration of the product; (3) functionality; and (4) contact information for readers who want to know more. A list of product…

Pipes is an interactive data aggregator and manipulator that lets you mashup your favorite online data sources. Pipes could be used to "combine many feeds into one, then sort, filter and translate to create your ultimate custom feed. In this article, the author describes how to use Yahoo! Pipes. The author shares what she has learned in…

This article presents the results of a comprehensive survey of integrated library system (ILS) vendors conducted by the author and commissioned by "Computers in Libraries" CIL. The survey was intended to: (1) provide an up-to-date comparison of functionality currently available in ILS products; (2) provide a comparison of support services…

This article discusses trends in five areas relating to software developed for libraries, and based on these trends, the author's predictions for developments that might play out in the next few years. The author's predictions, based on his own empirical observations, include: (1) the integrated library system (ILS) will be reintegrated; (2) the…