Addresses how online instructors can improve their email communications with students. Describes the characteristics and demands of online instruction as depending on the instructor's ability to communicate in writing. Presents a model to guide instructors in their online communications. Underscores the importance of instructors' writing skills in…

Offers an overview and schema for understanding frequently used network technologies available for Online Writing Labs (OWLs)--electronic mail, gopher, World Wide Web, newsgroups, synchronous chat systems, and automated file retrieval systems. Considers ways writing centers' choices among these technologies are impacted by user access, network…