In four years of managing the Northern Arizona University (NAU) Student Service Center--a one stop shop--from concept to fruition, the author has collected some tips and tricks and a toolbox of key components for success. The NAU Service Center journey started in 2012, when university leadership came together for a two-year concept review that…

Having spent many years in registration and records, the authors of this article write that they often are struck by the number of higher education professionals with advanced degrees who choose not to contribute to the literature. Registrars and admissions officers know student data better than any others on campus. Often considered the hub of…

A nationwide discussion that is currently taking place related to student loan debt; a number of presidential candidates are discussing ideas for student loan forgiveness. Some states have offered free community college as a possible solution. Free community college would allow students to save money for two years before transferring to a…

The Council for the Advancement of Standards in Higher Education's "Self-Assessment Guide for Registrar Programs and Services" includes an introductory statement on the role of registrar programs: "The overarching role of the registrar is increasingly that of an educator, defining student needs through learning outcomes and…

Survey to assist married students in evaluating and budgeting their expenses and income. (IR)

A study examined interactions among students' grades, hours worked in paid employment, and semester hours completed. Three generalizations emerged: (1) academic success varied with ability; (2) advisors do not suggest lighter academic loads for working students; and (3) advice giving students too much free time may reduce their academic…

Employed, upper-division undergraduates majoring in business were studied to determine what factors best predicted academic achievement. Among the contributing factors were freshman-sophomore grade point average and motivational or work-related variables such as goal orientation and number of hours worked. (SW)

Twenty highly selective colleges were surveyed to discover the effect on admissibility of a hypothetical high school senior taking a vocational course during the senior year instead of a second advanced placement course. While none would admit the vocational course participant, most would admit his dual-AP-course counterpart. (MSE)

A discussion of student-employee management in the college admissions office looks at the philosophy underlying student use in this function, employee recruitment and hiring practices, training and compensation, monitoring of student-employee performance, and the personal and professional rewards of working with student employees in this context.…

An institutional attrition study showed certain reasons for dropping out cited by all students reemerging in analysis of subgroups. Financial and personal problems were most common, with unavailability of a desired major also common. However, individual differences also emerged, and strict adherence to a dropout profile is not recommended. (MSE)