Teleworking has been utilized within the United States as a reactionary tool to the crises of the times. While it has gained in popularity, it is a topic that has been limited in exploration; there is not much understanding on the topic to date, and research available is limited. However, as institutions have found with the recent pandemic,…

In 2013, the convergence of a new Elon University registrar, a fairly new provost, and a need for structure related to summer marketing and registration presented an opportunity to innovate. The university provost conveyed an expectation that summer enrollment should grow under the new registrar, with a promise to free up the resources necessary…

Burnout is a state of physical or emotional exhaustion that also involves depersonalization and a sense of reduced accomplishment, stemming from chronic workplace stress (Maslach 2003). Some higher education professionals experience stressful workplace conditions such as extended business hours and increased responsibilities despite declining…

In light of the current discourse around the alleged discriminatory nature of the SAT and ACT exams against underrepresented minority students, and the increase in American institutions of higher education choosing to adopt test-optional freshman admission policies, this study sought to identify weather these policies are associated with changes…

In this digital age, how do institutions know what documents to accept and from whom? This year's school closures, distance learning, online education, and other upheavals have made it even more critical for institutions to ensure that they are accepting official academic records from valid sources. Typically, receiving official documents…

The efficacy of academic policies intended to promote student and institutional success is a function of the effort invested to evaluate their merit and feasibility. Policy owners are not ignorant of such implications when proposing changes, but being so closely connected with a policy tends to diminish objectivity. Thankfully, the typically…

Few higher education topics have garnered as much interest in recent years as behavioral misconduct and disciplinary notifications. Academic, student affairs, and enrollment management professionals along with legislators and the general public have all had an interest in and voice on these issues. An American Association of Collegiate Registrars…

Years ago, we learned of a higher education institution with a wonderful reputation for excellence that had incredible silos and disparate processes that were not student friendly. These processes included requiring students to reapply and have their transfer credit reevaluated if they wanted to change majors that were in different colleges at the…

To help admissions professionals achieve their diversity objectives, a strategy should be adopted that encourages universities to be more broadly self-reflective across a range of interrelated admissions policies and practices. Educational scrutiny is a data-analytic framework for campus-based understanding of the extent to which internal policies…

This feature focuses on the five areas an institution needs to know before implementing holistic measures. These include: what does a holistic review entail, how to be legally complaint, Sedlacek's noncognitive variables, applying student success measures, and the vital importance of training.

The admissions counselor position is a common entry-level professional position in higher education. However, little is known about the competencies needed to be successful in this position. Through interviews with entry-level admissions counselors, this study sought to better understand these competencies and their alignment with the recently…

As members of enrollment management units look ahead to the next few years, they anticipate many institution-wide challenges: (1) implementation of a new student information system; (2) major upgrade of an existing system; and (3) re-configuring an existing system to reflect changes in academic policies or to accommodate new federal or state…

Academic dishonesty poses a threat to the goals of every educational institution. This article draws heavily from current literature and case law to provide an overview of academic dishonesty, paying particular attention to associated legal aspects, such as due process, the content and communication of policies, sanctions, prevention, and…

The newly revamped Scholastic Aptitude Test (SAT) was administered for the first time in March 2005. Administrators, faculty, and staff in colleges and universities throughout the country were asking the same questions as students: "What was this new score of 2400 and what would it mean for them in terms of admissions, scholarships, and…

Policies on grade submission and issuance of transcripts were surveyed for 135 U.S. institutions of higher education with enrollments over 12,800. Information is provided on submission schedules, proportion of final grades not submitted in time, penalties for late submission, transcript production, annual volume, processing time, and conditions…