Four out of five institutions of higher education are in the process of implementing (or significantly upgrading) their student information systems. This is more than a technical undertaking. How can a campus be attentive, right from the start, to the needs of its members, and maintain a vision that translates into a shared commitment to successfully work through the challenges? This article places implementation work in the broader context of change initiatives. Results of a survey conducted in spring 2005 of 492 members of the American Association of Collegiate Registrars and Admissions Officers (AACRAO) are provided. The online survey contained nine multiple choice questions and one open-ended question. All ten questions addressed priorities and resources used to implement Web-based student information systems. Results are shared, and recommendations for improving implementations at institutions of higher education are provided. (Contains 9 tables and 6 footnotes.)