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Stivers, Jan; Garrity, N. B. – College and University, 2004
When a mid-sized public college made a politically unpopular decision to purchase new student information system software, a team of fourteen people from across campus was assembled and charged with facilitating the transition from the home-grown system. This case report describes the challenges they faced as they worked to understand their…
Descriptors: Public Colleges, Information Systems, Computer Software, Information Technology
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Wasson, Dale – College and University, 1993
The Georgia Southern University admissions office implemented Total Quality Management (TQM) principles to control the quality of information management. It is suggested that, although TQM is used best on an institutionwide basis, it can also be useful in improving quality, reducing cost, increasing productivity, and achieving competitiveness on a…
Descriptors: Case Studies, College Administration, College Admission, Higher Education
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Baker, Jeanette; Hohmann, Pauline C. – College and University, 1982
Thirty-three universities were surveyed by the University of Arizona to see who was responsible for the process of evaluating students' remaining degree requirements, how much of this process was automated or computerized, and who in each institution responds to the Higher Education General Information Survey. Results are presented. (MSE)
Descriptors: Case Studies, Computer Oriented Programs, Data Processing, Decision Making
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Webb, Randall J. – College and University, 1993
Northwestern State University (Louisiana) prepared a grant proposal for a comprehensive development plan to strengthen academic support services, including automated credit articulation, desktop registration, and a telephone registration and voice response information system. Funded by Title III of the Higher Education Act of 1965, the project has…
Descriptors: Case Studies, College Administration, College Credits, Federal Aid