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Barnds, W. Kent – College and University, 2011
Many organizations use formal appraisals to measure employee performance. Augustana College's Office of Admissions introduced an appraisal process in 2006. Subsequently, staff expressed a number of concerns, ranging from confusion about the process to its link to compensation. Action research proved essential for understanding the problems; it…
Descriptors: Action Research, Personnel Evaluation, Job Performance, Higher Education