The education sector as a service industry, is increasingly recognising the importance of service quality, in their quest to heightened efforts to meet the ever-changing expectations of their students. The higher education landscape regards students as customers and therefore, gives them greater latitude in their demand for better academic…

Fostering students' knowledge and courage to face illegal or immoral problems is a critical aim in educational settings. However, it is challenging for students who lack knowledge and social experience to comprehend the sins behind the immoral cases and have the moral courage to deal with those problems. Therefore, in the present study, an…

Since the COVID-19 pandemic, integrated learning at Islamic University is transitioning from face-to-face to online learning. This change assumed a perception by students about motivation, technology acceptance (TA), and satisfaction intention (SI) to use e-learning. This study was to investigate the relationships between science motivation (SM),…

In the Peruvian context, many organizations have the challenge of implementing standardized processes that allow improving the quality of products or services, prioritizing customer expectations. In this scenario, training activities related to ISO's management system standards are essential for professionals to stay up to date. The aim of this…

Heads of Secondary Schools (HSS) grapple with a multitude of challenges that directly influence their job satisfaction, subsequently affecting their overall job performance. This study delves into the experiences of HSS in Tanzania, aiming to identify strategies for improving their job satisfaction. Employing a mixed methods research approach, the…

Assessing customers' satisfaction with service quality has been a common practice that allows leaders and managers to improve service delivery to the customers in business studies. In education, the measurement of student satisfaction has received popularity and so does the satisfaction of teaching staff. Studies examining student teachers' and…

The role of Higher Educational Institutions (HEIs) in preparing human resource for local, national and global sustainable development is paramount. Such role can be adequately performed by competent staff who are satisfied with their jobs. This study determined the extent of the relationship between job satisfaction and characteristics in public…

This study examined the mediation effect of financial satisfaction on financial management practices and life satisfaction relationship among secondary school teachers. A convenience sample of 263 respondents took part in the study via the completion of self-administered questionnaire. Descriptive statistics and Partial Least Squares based on…

The recent COVID-19 pandemic prompted the implementation of online teaching and online assessment. Online assessment can be challenging to both teachers and students due to technical, academic, and ethical issues. In this survey, we adopted both qualitative and quantitative approaches to evaluate (1) the perceived effectiveness of online…

Recently, the Colleges of Education (CoEs) in Ghana were transitioned from Diploma-awarding institutions to Degree-awarding institutions. Concomitantly, STEM education is a priority for the government. In these colleges, teacher educators serve as both mentors and teachers to student teachers also known as mentees, who aspire to teach at the basic…

Online learning is a necessary teaching method for higher education institutions to cope with future unpredictable events. This study aims to investigate the impact of four forms of perceived quality in online interaction on the satisfaction of international students. The four types of online interaction considered are Teacher-Student Interaction…

Although the grid management system has been in practice for more than a decade, less is known about the system and satisfaction among the people to whom the system applies. This study answers three questions; (i) what is a grid management system? (ii) How did higher education institutions use it during the pandemic? And (iii) How was the…

This research article explores the impact of an intervention aimed at enhancing hope among senior secondary school students. The investigation was carried out in the Bokaro district of Jharkhand, India. The study focuses on the changes observed in scores on the Children Hope Scale (CHS), Students' Life Satisfaction Scale (SLSS), and Self-Worth…

Indonesian higher education rarely employed e-learning until COVID-19. Many students tried online learning for the first time during the pandemic. After the pandemic ended in 2022, universities switched to blended learning, but student adaptation, system integration, and learning effectiveness remain challenges. This study examines these…

Using an integration of the Attention, Relevance, Confidence, and Satisfaction (ARCS) model and the Self-Determination Theory (SDT). This study explored university students' motivation to learn through the use of gamification. A quantitative approach was used to obtain data from 60 students who participated in a gamified course utilizing a…