The study aimed to investigate undergraduate students' perceptions of the service quality at Madda Walabu University. An innovative sequential explanatory mixed-methods design was employed to comprehensively analyse students' experiences. The quantitative analysis utilized the well-established and adapted SERVQUAL tool with a substantial sample of…

Higher education stakeholders have re-strategized to identify the unique competitive causes of comfortability among students' satisfaction. Student satisfaction has been largely observed in the literature as a significant strategy and competitive factor for higher education providers. This has compelled institutions to implement quality measures…

Virtual schooling in America is a complex notion, one riddled with simultaneous claims of provenance coupled with poor achievement results when compared to other forms of schooling. Recruitment practices for virtual schools, specifically available television-length advertisements from a national list of fully online schools, comprised a data set…

E-Learning is a means to support the digitalization of education that accommodates students' learning needs anytime and anywhere. The use of E-learning in higher education has become increasingly massive since the COVID-19 pandemic. Higher education institutions accommodate students' learning needs by utilizing self-developed LMS (Learning…

Education plays an essential role in improving the welfare of society. Governments, therefore, invest huge sums of money in education. However, there is a lack of conclusive evidence regarding the impact of public education funding on educational outcomes in sub-Saharan Africa. Therefore, this study analyses the short-run and long-run effects of…

Teachers' engagement with high quality continuous professional development (CPD) opportunities has repeatedly and consistently been linked to an array of positive outcomes for students, teachers, and the wider school community. In light of this, multiple countries have developed and designed frameworks for CPD, such as Cosán in Ireland, the CPD…

The education sector as a service industry, is increasingly recognising the importance of service quality, in their quest to heightened efforts to meet the ever-changing expectations of their students. The higher education landscape regards students as customers and therefore, gives them greater latitude in their demand for better academic…

Recently, the Colleges of Education (CoEs) in Ghana were transitioned from Diploma-awarding institutions to Degree-awarding institutions. Concomitantly, STEM education is a priority for the government. In these colleges, teacher educators serve as both mentors and teachers to student teachers also known as mentees, who aspire to teach at the basic…

The Internationalization of Higher Education (IHE) has expanded significantly in quantity, scope, and complexity over the past two decades, advancing into a complex system able to influence and control numerous aspects of higher education. IHE has led to international ranking and university reputation concerns, increasing interest in accreditation…

Indonesian higher education rarely employed e-learning until COVID-19. Many students tried online learning for the first time during the pandemic. After the pandemic ended in 2022, universities switched to blended learning, but student adaptation, system integration, and learning effectiveness remain challenges. This study examines these…

The end of the COVID-19 pandemic that directly impacts students' learning cannot be predicted with certainty. Previously dominated by face-to-face learning methods, student learning has fully transitioned into full e-learning, or online/distance learning provides a completely new experience for students. Students are important learning recipients…

This qualitative study was prompted by the need to establish the challenges and prospects of quality Multi-grade Teaching in satellite primary schools. Through in-depth interviews with the Teachers in Charge of the schools and Focus Group Interviews with teachers, data were generated and analysed thematically. The Three-level Typology created by…

Aceh grappled with political conflict with the Indonesian government from 1973 to 2005, which coincided with the devastating impact of the mega earthquake and tsunami on December 26, 2004. Subsequently, the province faced the global outbreak of COVID-19 in 2019. Therefore, a thorough evaluation of the education quality of the youth in this…

As an established educational institute, the University of Jordan promotes intercultural exchange through language support. This thesis addresses the question of heterogeneity of German language teaching at the University of Jordan and develops a didactic strategy for improving language acquisition at the A2 and B1 levels. The focus is on…

Academic performance is vital for educational success, yet many students face challenges that hinder achievement. This study examines the role of teachers and perceived factors in shaping the academic performance of Senior High School (SHS) students in Ghana, using Walberg's educational productivity framework. Key factors, including student…