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Carnevale, Dan – Chronicle of Higher Education, 2008
Frantic troubleshooting by an overworked staff versus someone else fixing problems smoothly. A sliver of server space per person versus a five-gigabyte chunk. Half a million dollars versus free. That's what colleges are faced with as they decide whether to continue running their own e-mail services or outsource them to a professional service like…
Descriptors: Electronic Mail, Information Technology, Professional Services, Internet